Privacy Policy

When you place an order, we collect your name, phone number, delivery address, and the items you ordered — this is what's needed to confirm and deliver your order.

If you contact us by phone, WhatsApp, or the contact form, we keep a record of that conversation to help with your order or question.

We also use basic, standard website analytics (page views, general location, device type) to understand how the site is used and to improve it.

To confirm, process, and deliver your order — including sharing your name, phone number, and address with our courier partner so they can deliver to you.

To contact you about an order (confirmation calls, delivery updates, or resolving an issue).

To improve the site and our product range based on what customers browse and buy.

We don't sell your personal information to third parties. We don't store your payment card details — online payments are handled directly by the payment provider (bKash, Nagad, Rocket, or card gateway), not by us.

This site uses cookies and browser storage to remember your cart, wishlist, and preferences (like light/dark mode) between visits. These are used to make the site work properly, not to track you across other websites.

You can ask us anytime to tell you what information we hold about you, or to delete it, by contacting us at hello@knbazar.com or +880 1687-434363 — the only limit is that we need to keep order records long enough to handle any warranty, return, or legal requirement.